Botpress

Key Features

• Visual flow editor
• Built-in NLU
• LLM integration
• Knowledge base
• Multi-channel (web, WhatsApp, Slack)
• Open-source option
• Analytics
• Developer-friendly

Pros & cons

Pricing

As of a May 2026 update, model 'AI Spend' is billed separately on top of every plan.

Tips & Best Practices

1. Map user journeys on paper first: entry points, key decision points, required data, and end states before building nodes
2. Use Autonomous Nodes for open-ended FAQ and exploration, structured flows for transactions and compliance-sensitive tasks
3. Keep each node focused on one task - use Additional Workflows to organize reusable sequences like contact collection
4. Start with clear greeting that sets scope: who you are, what you can help with, how to reach a human
5. Keep messages short and scannable: one idea per message, line breaks instead of big paragraphs
6. Add small delays and typing indicators on heavier responses so it feels thoughtful not robotic
7. Design clear rules for human handoff with conversation summary and key data passed to agents

How Botpress compares

View full comparison

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Final Recommendation

Botpress is a freemium AI tool best suited for Developers wanting control, Self-hosting requirements.