Quick Verdict
Otter.ai provides AI-powered meeting transcription and note-taking that joins your calls automatically. Captures conversations, generates summaries, identifies speakers, and creates searchable transcripts across Zoom, Teams, and Google Meet.
Best for: Remote teams, Sales calls, Journalists, Meeting-heavy roles
Otter.ai
Otter.ai provides AI-powered meeting transcription and note-taking that joins your calls automatically. Captures conversations, generates summaries, identifies speakers, and creates searchable transcripts across Zoom, Teams, and Google Meet.
Best for: Remote teams • Sales calls • Journalists • Meeting-heavy roles
Key Features
- Real-time transcription
- Meeting assistant (OtterPilot)
- Speaker identification
- Automated summaries
- Action item extraction
- Zoom/Teams/Meet integration
- Search across meetings
- Collaboration features
Pros
- Excellent accuracy
- Great meeting integration
- Searchable archive
- Good summaries
- Free tier generous
Cons
- Best for English only
- Privacy concerns for some
- Transcription errors happen
- Premium expensive
Pricing
| Plan | Details |
|---|---|
| Free | Free - 300 minutes/month, 30-min limit per conversation |
| Pro | $8.33/user/month (annual) - 1,200 min/month, 90-min limit |
| Enterprise | Custom - unlimited, dedicated support |
20% student discount. 3 lifetime file imports on free.
Tips & Best Practices
Add custom vocabulary for accuracy
Have participants use real names
Start with pilot team before rollout
Always verify critical information
Features
- Real-time transcription
- Meeting assistant (OtterPilot)
- Speaker identification
- Automated summaries
- Action item extraction
- Zoom/Teams/Meet integration
- Search across meetings
- Collaboration features
Best for: Remote teams • Sales calls • Journalists • Meeting-heavy roles
Pros
- Excellent accuracy
- Great meeting integration
- Searchable archive
- Good summaries
- Free tier generous
Cons
- Best for English only
- Privacy concerns for some
- Transcription errors happen
- Premium expensive
Final Recommendation
Otter.ai is a freemium AI tool best suited for Remote teams and Sales calls.